Terms of Service

Last Updated: 14 October 2026

Welcome to Editing Machine.

These Terms of Service ("Terms") form a legally binding agreement between you ("Customer", "you", or "your") and Editing Machine LLC, a limited liability company organised under the laws of Delaware, United States ("Editing Machine", "Company", "we", "us", or "our").

These Terms govern your access to and use of editingmachine.com, our applications, workspaces, artificial intelligence tools, media production services, integrations, and related services (collectively, the "Platform" or "Services").

By creating an account, accepting these Terms, purchasing a subscription or service, or using the Platform, you agree to these Terms.

If you are accepting these Terms on behalf of a business or other organisation, you represent that you have authority to bind that organisation.

If you do not agree, you must not use the Services.

Additional terms may apply to particular services, including Enterprise arrangements, specialist engagements, commercial opportunities, or custom production agreements. Where an authorised written agreement conflicts with these Terms, that agreement takes precedence for the matters it specifically covers.

1. About Editing Machine

Editing Machine provides an integrated platform for planning, organising, producing, and managing professional video and other supported media content.

The Services combine software, artificial intelligence, automated production systems, and specialist human expertise.

Depending on your selected plan and the functionality currently available, the Platform may provide:

• Content planning and production preparation.
• AI-assisted creative direction and production guidance.
• Brand information and creative preference management.
• Media uploads, organisation, analysis, and storage.
• Project creation and management.
• Managed video production.
• Video variations and repurposing.
• Supported production review and approval workflows.
• Team collaboration.
• Delivery and supported distribution tools.
• Optional specialist services and commercial opportunities.

Individual features may have eligibility requirements, usage limits, technical restrictions, or separate charges.

Editing Machine may improve, modify, or discontinue features from time to time, subject to applicable agreements and legal obligations.

Features described as planned, experimental, in development, or coming soon are not guaranteed to become available by any particular date.

2. Eligibility and Accounts

You must be at least 18 years old and legally capable of entering into these Terms.

You agree to provide accurate account information and keep it reasonably up to date.

You are responsible for protecting your account credentials and managing access to your workspace.

You must not share credentials in a manner that bypasses applicable account permissions or security controls.

If you operate a business workspace, you are responsible for ensuring that users acting on behalf of your organisation have appropriate authority.

Actions taken by authorised account users may create obligations for the organisation, including production approvals and charges, subject to applicable permission controls.

You must notify Editing Machine promptly if you become aware of unauthorised account access or a security concern.

Editing Machine may require additional verification before carrying out sensitive account actions.

We may suspend access where reasonably necessary to investigate security problems, suspected fraud, or violations of these Terms.

3. Free Workspace Access

Editing Machine may offer free access to supported planning and workspace functionality.

Free workspace features may include project preparation, brand information, creative planning, collaboration, educational resources, and other available tools.

Free access does not automatically include managed production capacity.

Certain functions may require an active paid subscription, a separate purchase, or compliance with applicable usage limits.

Free accounts may be subject to restrictions involving storage, media intake, processing, account features, or other resources.

Editing Machine may introduce reasonable usage controls to prevent abuse, protect infrastructure, or maintain service reliability.

Any chargeable upgrade or purchase must be disclosed and authorised through the applicable process.

A free workspace does not automatically become a paid subscription without the required purchasing authorisation.

4. Managed Production Subscriptions

Editing Machine offers recurring subscriptions providing access to managed production capacity.

Production subscriptions are designed to support ongoing professional media production.

The available standard subscription levels include Core, Studio, and Scale, alongside custom Enterprise arrangements.

Each plan may specify:

• Monthly Production Credits.
• Supported brand allowances.
• Included Smart Cloud storage.
• Monthly media intake allowances.
• Available production functionality.
• Other applicable service entitlements.

Current prices and plan inclusions are published on our pricing page and confirmed at checkout.

Unless explicitly stated otherwise, subscription prices are expressed in United States dollars and exclude applicable taxes.

Subscription billing

Paid subscriptions renew automatically for the billing period selected during purchase unless cancelled before the next renewal.

By purchasing an automatically renewing subscription, you authorise the recurring charges clearly disclosed at checkout.

You can cancel automatic renewal through the supported account management process or by contacting us at hello@editingmachine.com.

Cancellation prevents future renewal charges, subject to any separately agreed contractual commitment.

Unless otherwise specified in an approved agreement, cancellation takes effect at the end of the current paid billing period.

You retain your applicable paid subscription entitlements until that date, subject to these Terms.

Subscription changes

You may request an upgrade or downgrade through the available account management process.

The effective date, revised price, credit allocation, and any prorated charge or adjustment will be displayed or otherwise confirmed before the change is authorised.

Subscription changes may affect available brand slots, storage allowances, media intake limits, and production capacity.

Where a downgrade would exceed a new allowance, the Platform may restrict additional use until the account returns within the applicable limits.

Changes must not automatically create undisclosed charges.

5. Production Credits

Editing Machine uses Production Credits to measure managed production capacity.

Production Credits represent a contractual entitlement to eligible production services.

They are not money, digital currency, transferable property, or stored cash value.

Credits cannot be redeemed for cash or transferred between unrelated accounts unless Editing Machine expressly authorises an exception.

Monthly credit allocations

An active production subscription provides the monthly credit allocation associated with the selected plan.

Credits are allocated according to the applicable billing and subscription configuration.

Credit validity and rollover

All Production Credits are valid for 60 days from the date they are issued or purchased.

Unused subscription credits roll forward into subsequent billing periods during that validity period.

Each allocation retains its own expiration date.

Receiving a new monthly credit allocation does not restart the expiration period of previously issued credits.

Any unused credits expire automatically at the end of their applicable 60-day validity period.

Expired credits are no longer available for production.

Using Production Credits

Production Credits may be consumed when customers authorise eligible production work.

The credit requirement for a production depends on the applicable production assessment and service rules.

Different projects may consume different amounts of capacity based on their requirements.

Production Credits do not necessarily correspond directly to minutes of finished video, minutes of uploaded footage, or a fixed monetary value.

The Platform may estimate, reserve, deduct, or adjust credits through its authorised production workflow.

Credit consumption and adjustments should be recorded in the customer's account.

Where additional capacity is required beyond the approved project allocation, further authorisation must be obtained before chargeable additional work proceeds.

Changes to credit balances

Editing Machine may correct inaccurate balances, reverse duplicate deductions, restore credits following an authorised correction, or make other adjustments consistent with applicable policies.

We may investigate suspected misuse or account discrepancies.

We will not treat ordinary account activity as permission to impose unrelated charges.

6. One-Time Production Top-Ups

Customers with an active paid production subscription may purchase additional Production Credits through available one-time top-up packs.

Top-ups provide additional production capacity without automatically changing the customer's recurring subscription level.

The available quantities and prices are displayed at purchase.

Top-up eligibility

An active paid production subscription is required to purchase Production Top-Ups.

Top-up purchases do not independently create or renew a subscription.

Top-up validity

Top-up credits are added to the customer's account following successful payment confirmation.

Each top-up allocation is valid for 60 days from its purchase date.

Unused top-up credits expire at the end of that period.

Top-up credits do not receive a new expiration period when the underlying subscription renews.

Subscription cancellation

Cancelling a subscription does not automatically extend or restart the expiration period of previously purchased credits.

Unexpired credits remain subject to their original expiration dates.

Access to managed production may require an active subscription. Where the subscription becomes inactive, unused credits may remain recorded until expiry but cannot necessarily be redeemed until the required production subscription is active again.

Reactivating a subscription does not restore credits that have already expired.

Top-up purchases and refunds

Each top-up purchase is a separate one-time transaction.

The amount, credit quantity, and applicable conditions must be confirmed before payment.

Unused top-up credits are generally non-refundable except where required by applicable law or an expressly applicable refund policy.

7. Production Requests and Capacity Assessment

Managed production begins with a defined customer request or an approved recurring production arrangement.

Customers may provide source materials, project instructions, creative references, scripts, or other requirements.

Editing Machine may assess the production's scope, complexity, required resources, and applicable Production Credit cost.

Where a project-specific assessment is required, the relevant capacity requirement will be presented for authorisation before chargeable production begins.

Approval

Submitting an idea or preparing a project does not automatically authorise chargeable production.

Where required, an authorised account user must approve the applicable scope and production capacity.

Standing authorisations may be used where supported, provided that the requested work remains within their agreed limits.

Editing Machine may decline, pause, or request modifications to a production where the requirements are incomplete, outside the available service, unsupported, or otherwise inconsistent with these Terms.

Changes during production

Material changes to an approved production may require reassessment.

If a change requires additional credits, separate fees, specialist resources, or a modified delivery commitment, the relevant implications must be communicated before additional chargeable work is authorised.

Editing Machine will not intentionally incur additional charges beyond the customer's valid authorisation.

8. Standard Production and Signature Enhancements

Standard is Editing Machine's principal managed production service.

It is intended to provide professionally completed media consistent with the approved project scope, agreed specifications, and applicable production standards.

The particular editorial and finishing methods used may vary according to the nature of the project.

Signature is an optional enhancement for productions requiring specialist creative work or more complex treatment outside the normal Standard scope.

Signature availability, additional capacity requirements, pricing, and any associated conditions are determined through the applicable service configuration or project assessment.

Purchasing Standard production does not entitle the customer to unlimited bespoke specialist work.

Likewise, Signature is not required merely to obtain competent professional editing or correction of an identifiable error in the agreed Standard production.

9. Production Scheduling and Delivery

Production scheduling depends on project requirements, available resources, production readiness, and applicable service commitments.

Any estimated turnaround time is an estimate unless expressly confirmed as a binding delivery commitment.

Requested customer deadlines are not automatically accepted delivery guarantees.

Production may depend on receiving:

• Suitable source materials.
• A sufficiently clear production brief.
• Relevant permissions and approvals.
• Available production capacity.
• Required creative decisions.
• Other information necessary to complete the work.

Delays in providing required information may affect scheduling.

Editing Machine will use reasonable care and skill in performing accepted managed production services.

However, we do not guarantee uninterrupted processing or that every production will be completed within a particular period unless an authorised agreement expressly establishes that obligation.

Completed deliverables will be made available through supported delivery methods.

Direct publishing to external platforms is a separate operation and is available only through supported, appropriately authorised functionality.

10. Revisions, Corrections and Scope Changes

Editing Machine distinguishes between production corrections, creative revisions, and material changes of scope.

Production corrections

A production correction addresses an identifiable failure to follow the approved brief or meet agreed specifications.

Where a deliverable does not materially conform to the agreed requirements because of an error attributable to Editing Machine, we will assess and arrange an appropriate correction in accordance with the applicable service terms.

Such corrections should not be treated as new creative requests merely because additional production effort is required.

Creative revisions

A creative revision involves a requested change to a production that otherwise meets its approved requirements.

The applicable number of included revision rounds, if any, will be defined in the relevant production terms or order.

Additional revisions may require further Production Credits or a separate commercial assessment.

Changes of scope

Substantial changes to the original objective, duration, creative direction, source materials, or number of deliverables may constitute additional production work.

These changes may require a revised brief, additional credits, or a new production request.

Feedback and approval

Customers are responsible for reviewing deliverables and providing sufficiently clear feedback when requesting changes.

Editing Machine may request clarification or consolidated feedback where necessary.

No fixed or unlimited revision entitlement is created unless expressly included in the applicable service agreement.

Nothing in this section limits any non-excludable statutory rights or remedies.

11. Smart Cloud Storage and Media Intake

Editing Machine provides supported cloud storage and media processing functionality through Smart Cloud and related services.

Paid plans may include specified storage and monthly media intake allowances.

These are distinct from Production Credits.

Media intake

Media intake allowances measure the eligible source media that may be uploaded or processed under the applicable plan rules.

Unused monthly intake allowances do not automatically roll over unless expressly provided by the plan.

Additional intake or processing beyond the included allowance may be restricted, require an upgrade, or involve a separately authorised charge.

Cloud storage

Smart Cloud storage allowances depend on the selected plan.

Additional long-term storage may be available for an additional charge.

Where an additional charge applies, it must be disclosed and authorised through the applicable workflow.

If an account exceeds its allowance without purchasing additional storage, Editing Machine may limit new uploads, additional storage use, or related activity.

Retention and deletion

Uploaded source media and completed outputs are subject to the applicable storage, retention, and deletion policies.

Customers are responsible for retaining their own backups of important original and completed media.

Editing Machine is not intended to serve as the customer's only permanent archive unless a separate service agreement expressly provides that function.

Account cancellation, prolonged inactivity, storage restrictions, or account closure may affect continued access to media.

Any deletion or retention action will be governed by the applicable policy, privacy obligations, and legal requirements.

12. Additional Professional Services

Editing Machine may offer optional professional services, including the Lead Strategist service.

Lead Strategist provides additional senior human involvement in content direction, production planning, performance review, and alignment with business objectives, according to the agreed service scope.

This service is offered through a separate recurring subscription or other approved engagement arrangement.

Its applicable price, included work, commencement date, renewal conditions, and cancellation terms are confirmed at purchase or in the relevant service agreement.

An active production subscription does not automatically include a Lead Strategist engagement.

Purchasing Lead Strategist does not automatically provide additional Production Credits unless the applicable offer expressly says otherwise.

We may also offer custom Enterprise arrangements or other specialist services subject to separate written terms.

13. Commercial Opportunities and Revenue Participation

Editing Machine may offer services intended to help customers generate commercial value from their media, audiences, content, or intellectual property.

These may include sponsorships, partnerships, product placements, licensing opportunities, or other transactions.

The availability of such services may be limited, experimental, or subject to separate enrolment.

Where Editing Machine participates in a commercial transaction for a success fee or other revenue-based compensation, the applicable fee, payment trigger, revenue calculation, responsibilities, and commercial rights must be set out in a separate agreement or authorised transaction terms.

These Terms do not independently authorise Editing Machine to enter into sponsorships, transfer media rights, sell customer assets, or commit customers to third-party commercial obligations.

No commercial opportunity, revenue, sponsorship, sale, or other financial outcome is guaranteed.

14. Customer Content and Permissions

Customers may upload or provide video, audio, photographs, scripts, brand materials, documents, and other content ("Customer Content").

You retain any ownership rights you hold in Customer Content.

You represent that you possess the rights and permissions necessary to provide the content and authorise its intended processing and use.

This includes any relevant permissions involving:

• Copyrighted media.
• Music and sound recordings.
• Identifiable individuals.
• Voice and likeness rights.
• Private property.
• Trademarks.
• Confidential or personal information.
• Other protected rights.

You must not knowingly submit material for unlawful or unauthorised use.

Limited licence to Editing Machine

You grant Editing Machine and its authorised service providers a limited, non-exclusive licence to access, store, reproduce, process, analyse, transform, and otherwise handle Customer Content as reasonably necessary to provide the Services, fulfil authorised production requests, maintain the Platform, and comply with applicable legal obligations.

This permission includes supported AI-assisted and automated processing necessary for the requested Services.

It does not transfer ownership of Customer Content to Editing Machine.

Customer responsibility

Customers remain responsible for the accuracy and legality of their own claims, representations, instructions, and supplied materials.

Editing Machine may decline to process content where rights or lawful use cannot be established.

15. Artificial Intelligence and Automated Processing

Editing Machine uses artificial intelligence and automation to assist with media understanding, planning, production, and related workflows.

Depending on the functionality used, this may involve:

• Analysing media content.
• Generating transcripts and metadata.
• Identifying production opportunities.
• Preparing scripts and creative instructions.
• Selecting or organising media.
• Producing or transforming audiovisual content.
• Generating supporting images, graphics, or other media.
• Coordinating production activities.

Some outputs may require human review or specialist intervention.

Limitations

AI-generated or AI-assisted material can contain inaccuracies, unexpected artefacts, or other errors.

Editing Machine will apply the relevant production and quality procedures to managed productions, but cannot guarantee that every generated element is factually correct or suitable for every purpose.

Customers should review and approve factual claims, sensitive representations, and other materials requiring their business or subject-matter knowledge.

Model training and data processing

Personal data processing and the use of external technology providers are described in the Privacy Policy and any applicable Data Processing Agreement.

These Terms do not independently authorise unrestricted use of private Customer Content to train unrelated general-purpose AI models.

Any additional use requiring separate permission must follow the applicable legal and contractual requirements.

Synthetic media

Customers must not use the Services to create unlawful impersonations, non-consensual representations, or misleading content prohibited by applicable law or platform policies.

Additional permissions or disclosure requirements may apply to synthetic depictions of identifiable people or events.

16. Ownership of Finished Productions

Ownership and usage rights in completed productions depend on the nature of their components.

Customer materials

You retain ownership of your original Customer Content.

Original commissioned production elements

Subject to full payment and applicable third-party rights, Editing Machine assigns to the customer the intellectual property rights that Editing Machine owns in original, bespoke production elements created specifically for that customer's paid deliverable, to the extent those rights are legally assignable.

This does not transfer rights in pre-existing company technology, reusable systems, underlying production methods, software, templates, or third-party materials.

Licensed third-party assets

Stock footage, music, graphics, fonts, photographs, and other third-party assets may be incorporated into finished productions under applicable licences.

Ownership of these assets remains with the relevant rights holders.

Customers receive only the usage permissions available for those components within the completed deliverable.

AI-generated elements

Certain AI-generated elements may not qualify for exclusive copyright protection under applicable law.

Editing Machine does not guarantee exclusive ownership or copyright protection for every AI-generated component.

Source files and production systems

Unless expressly included in a separate agreement, delivery of a completed production does not include:

• Original third-party stock files.
• Unrestricted access to licensed music.
• Editable source project files.
• Proprietary production templates.
• Internal automation configurations.
• Platform source code.
• Internal production tools or systems.

17. Licensed Media and Usage Restrictions

Editing Machine may incorporate licensed footage, music, graphics, and other third-party media into finished productions.

These assets may have restrictions concerning distribution, modification, sublicensing, public performance, and other uses.

Standard online usage

Approved licensed assets may be suitable for ordinary on-demand online video, social media, business websites, and certain commercial digital uses, subject to the rights applicable to the particular production.

Restricted distribution

Standard licensed library assets are not automatically cleared for television, broadcast, over-the-top streaming productions, or feature-film distribution.

These uses may require additional licensing, replacement assets, or separate clearance.

Customers must disclose intended restricted distribution before approving production or changing the use of an existing deliverable.

Licensed music

Incorporation of licensed music into a completed video does not transfer ownership of the underlying composition or recording.

Licensed music may not be extracted and redistributed as standalone audio without appropriate permission.

Certain uses may involve additional public performance permissions or reporting obligations.

Copyright claims

Licensed media may still be identified by automated copyright detection systems.

Editing Machine does not guarantee that a third-party platform will never issue a claim, restrict monetisation, or block content.

Where appropriate, we may assist with verification or claim resolution using the available licensing records and approved procedures.

Rights changes

In exceptional circumstances, a third-party licence may be disputed or revoked.

Where this materially affects an existing deliverable, Editing Machine may need to review the affected usage, provide a replacement asset, or request another appropriate action.

Customer rights remain subject to the applicable third-party licence and any mandatory legal obligations.

Further information is available through Editing Machine's approved Media Licensing & Usage Rights Policy.

18. Confidentiality and Portfolio Use

Editing Machine will treat non-public Customer Content and confidential business information as confidential, subject to disclosures reasonably necessary to provide the Services, authorised service providers, and applicable legal obligations.

We will not publicly showcase a customer's private or unpublished production solely because it was created using Editing Machine.

Public portfolio, case study, or promotional use of identifiable customer work requires appropriate permission.

Permission may be granted separately through an authorised account setting or written agreement.

Customers may withdraw future promotional permission through an applicable request, subject to any existing commitments that cannot reasonably be reversed.

This section does not prevent authorised customer publication or disclosure required by law.

19. Acceptable Use

You must not use the Platform to:

• Engage in unlawful activity.
• Infringe intellectual property or privacy rights.
• Distribute malicious software or harmful code.
• Attempt unauthorised access to systems or accounts.
• Reverse engineer protected platform technology except where expressly permitted by law.
• Circumvent usage, billing, or security restrictions.
• Misrepresent your authority over another person's content or account.
• Create or distribute unlawful impersonations or exploitative material.
• Upload or process prohibited content.
• Interfere with the security, availability, or ordinary operation of the Platform.
• Redistribute third-party library assets outside their permitted use.

Editing Machine may reject, pause, remove, or restrict content and account activity where reasonably necessary to enforce these Terms or comply with legal requirements.

We may investigate reported violations and take proportionate action.

20. External Services and Integrations

The Platform may interact with external systems, including publishing services, payment providers, storage infrastructure, communications services, and other integrations.

Some integrations require separate accounts, permissions, or third-party agreements.

Editing Machine does not control the policies or availability of independent third-party services.

Customers are responsible for maintaining any required third-party account permissions.

External publishing and distribution must be specifically authorised through supported workflows.

Editing Machine does not guarantee that external platforms will accept, display, monetise, or retain every submitted production.

21. Payments, Taxes and Billing Disputes

Payments are processed through supported payment providers.

You authorise the charges disclosed and accepted during the relevant purchase.

Applicable taxes may be added according to the customer's location, status, and relevant legal requirements.

You agree to provide accurate billing information and maintain a valid payment method where required for recurring services.

Failed payments

If a payment fails or an account has overdue charges, Editing Machine may suspend the affected paid services or restrict further production until the billing issue is resolved.

Suspension does not automatically extend credit expiration dates.

Billing disputes

If you believe a charge is incorrect, please contact hello@editingmachine.com so that we can investigate.

Nothing in these Terms removes your statutory right to dispute a charge with your bank or payment provider.

Where a payment dispute or chargeback arises, Editing Machine may provide relevant transaction evidence to the payment provider and take reasonable steps to prevent fraud or duplicate recovery.

Account restrictions may be applied where reasonably justified, but a legitimate billing dispute does not automatically constitute misconduct.

22. Refunds and Cancellation Rights

Except where an express guarantee, applicable law, or other written agreement provides otherwise, purchases of consumed production capacity and completed services are generally non-refundable.

Unused credits are subject to their applicable validity and cancellation conditions.

Subscription cancellation

You may cancel future automatic renewal through the available account process or by contacting support.

Cancellation ordinarily takes effect at the end of the current paid billing period.

No further recurring charge should be made after effective cancellation, except for separately authorised charges or outstanding obligations.

Production problems

If a completed deliverable materially fails to meet its approved requirements, Editing Machine will review the issue and apply the appropriate correction, service remedy, or other entitlement under the applicable agreement and law.

Statutory rights

Nothing in these Terms excludes rights to refunds, cancellation, withdrawal, or other remedies that cannot lawfully be excluded.

Where applicable consumer law requires a specific process or consent before immediate performance of digital services affects withdrawal rights, Editing Machine will follow that requirement.

Discretionary adjustments

Editing Machine may offer refunds, account credits, or other adjustments at its discretion where permitted.

A discretionary exception does not automatically amend the standard policy for other transactions.

23. Suspension, Termination and Account Closure

You may stop using the Platform and request account closure through the available process.

Cancelling a paid subscription is different from permanently deleting a workspace or account.

Editing Machine may suspend or terminate access where reasonably necessary because of:

• Material violations of these Terms.
• Fraud or misuse.
• Security threats.
• Unlawful activity.
• Persistent failure to pay authorised charges.
• Other circumstances permitted by applicable law or agreement.

Where appropriate, we may provide notice and an opportunity to resolve the issue.

Immediate action may be necessary in serious security, safety, or legal circumstances.

Effect of termination

Termination may end access to paid services and certain workspace functionality.

Existing financial obligations and provisions intended to survive termination remain applicable.

The treatment of remaining credits follows their stated validity and applicable account access conditions.

Data retention, export, and deletion are governed by the Privacy Policy, applicable storage rules, and any relevant Data Processing Agreement.

Termination does not transfer ownership of Customer Content to Editing Machine.

24. Service Availability and Changes

Editing Machine will use reasonable efforts to maintain the Platform and deliver accepted services.

However, internet infrastructure, external integrations, automated processing, and other technology may occasionally experience interruptions.

Unless expressly agreed otherwise, the Platform is provided subject to reasonable maintenance, service interruptions, and technical limitations.

Editing Machine does not guarantee uninterrupted availability or error-free operation.

We may modify features and service configurations where necessary to improve the Platform or maintain security and reliability.

Where a material change adversely affects a paid service, we will provide notice or an appropriate remedy where required by applicable law or agreement.

Material pricing changes to an automatically renewing subscription will be communicated in advance as required by applicable law, with any necessary consent obtained before applying the change.

25. Disclaimers and Commercial Results

Editing Machine provides production services and professional creative support.

We do not guarantee that any production will achieve a particular level of:

• Sales.
• Leads.
• Revenue.
• Audience growth.
• Engagement.
• Advertising performance.
• Search visibility.
• Platform monetisation.
• Commercial return.

Outcomes depend on many factors outside the production process.

Creative recommendations, analytics, and performance observations do not constitute guarantees of commercial results.

These limitations do not remove Editing Machine's obligation to perform accepted services with the care and skill required by applicable law and the relevant agreement.

26. Limitation of Liability

To the maximum extent permitted by applicable law, neither party shall be liable to the other for indirect, incidental, special, or consequential losses arising from these Terms, including lost profits, lost business opportunities, or business interruption, except where such liability cannot lawfully be excluded.

To the maximum extent permitted by law, Editing Machine's aggregate liability arising from these Terms or the Services shall not exceed the amount paid by the affected customer to Editing Machine during the twelve months preceding the event giving rise to the claim.

This limitation does not apply to liability that cannot lawfully be limited or excluded, including liability arising from fraud or other circumstances for which applicable law prohibits such limitations.

Nothing in this section limits mandatory statutory consumer rights or remedies.

27. Indemnification

To the extent permitted by applicable law, you agree to defend and indemnify Editing Machine against third-party claims arising directly from:

• Customer Content that you lacked the necessary rights to provide or authorise.
• Your material breach of these Terms.
• Your unlawful or unauthorised use of the Services.
• Your infringement of third-party intellectual property, privacy, or other protected rights through content or instructions supplied by you.

This obligation applies only to the extent that the claim results from matters for which you are responsible.

It does not require you to indemnify Editing Machine for claims caused solely by Editing Machine's own unlawful conduct or independent breach of its obligations.

Editing Machine will provide reasonably prompt notice of relevant claims and reasonable cooperation in their defence, subject to applicable legal requirements.

28. Privacy and Data Protection

Editing Machine processes personal information in accordance with its Privacy Policy and applicable data protection obligations.

The Privacy Policy describes relevant categories of information, processing activities, service providers, data retention, and available privacy rights.

Where Editing Machine processes personal data on behalf of a business customer as a data processor, a separate Data Processing Agreement may apply.

Customers must ensure that they have an appropriate basis for supplying personal information and identifiable media for the intended production.

The Services may involve international processing and authorised third-party technology providers, subject to applicable contractual and legal safeguards.

For further information, please review our Privacy Policy at:

https://editingmachine.com/privacy

29. Changes to These Terms

Editing Machine may update these Terms to reflect changes in our Services, commercial arrangements, legal requirements, or operating procedures.

Updated Terms will display a revised publication date.

Where changes are material, we will provide notice as required by applicable law.

Changes will not retroactively remove accrued rights or alter existing binding commitments except where lawfully agreed or otherwise permitted.

Continued use after a validly communicated effective date may constitute acceptance where permitted by law.

Where affirmative consent is required, Editing Machine will obtain it through an appropriate process.

30. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

The parties submit disputes to courts having appropriate jurisdiction, subject to applicable law and any separately agreed dispute resolution procedure.

Nothing in these Terms deprives consumers of mandatory protections or access to legally required dispute-resolution forums in their country of residence.

31. General Provisions

If a provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Failure by either party to enforce a provision does not constitute a permanent waiver of that provision.

You may not transfer your account or contractual rights to another party without our prior consent, except where applicable law provides otherwise.

Editing Machine may assign these Terms as part of a legitimate business restructuring, merger, or sale, subject to applicable law and any required notice.

Neither party is responsible for failures or delays caused by extraordinary events beyond its reasonable control, except for obligations that cannot lawfully be excused.

These Terms, together with applicable service schedules and authorised written agreements, constitute the agreement governing the Services.

32. Contact

For questions concerning these Terms, subscriptions, production services, account management, or billing, contact:

Editing Machine LLC

Delaware, United States

Email: hello@editingmachine.com

Website: https://editingmachine.com